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What to Do If You’re Sued as a Business Owner

Lawsuits represent an unfortunate aspect of running a business. Former partners, unhappy customers, contractors, or competitors may initiate legal proceedings that interrupt your operations and increase your stress levels.

After dedicating numerous hours of time, effort, and sacrifice to building your business, the possibility of facing litigation can be intimidating. Nevertheless, it is essential to react swiftly and with a strategic approach. The subsequent steps will assist you in safeguarding your interests and managing the initial phases of the litigation process.

Steps to Protect Your Interests

  1. Take a Moment to Process
    Take a moment to collect your thoughts. Avoid emotional reactions that could cloud your judgment. Focus on making clear, intentional decisions and refrain from doing something that could make the situation worse.
  2. Contact an Attorney Immediately
    Reach out to an attorney immediately. In most legal matters, it is essential to have a skilled attorney to advocate for you effectively. For numerous civil cases, businesses are required to submit a formal response by the first Monday that occurs 20 days after the service date; however, specific deadlines may differ based on the court and the nature of the case. Failing to meet this deadline permits the opposing party to request a default judgment, which, if approved, could result in a judgment against you. Even if you have not gathered all documents or details, reach out to an attorney right away. They can begin crafting a defense strategy and help you meet critical deadlines, such as the deadline to answer the lawsuit.
  3. Gather and Safeguard Relevant Documentation
    Documentation is evidence—and evidence is essential. Give your attorney a complete and accurate picture of the situation by collecting and sharing all relevant documents, including contracts, emails, text messages, photographs, demand letters, and personal notes. Also inform your attorney of all individuals involved in or who know about the facts of the case. Creating a timeline of events can further help your attorney understand the sequence of events. Carefully organize and safeguard these materials, while also continuing to collect and secure any new documents you find. Ensure that the opposing party cannot access these records by keeping them in a secure place—such as an encrypted cloud storage, a password-protected USB drive, or a locked container. A properly maintained and secured file enables your attorney to assess legal matters effectively, prevent unnecessary delays or costs, and minimize the risk of confidential information being compromised.
  4. Consider Reasonable Settlement Options
    Seriously consider acceptable settlement terms. Although some cases require a trial, most civil matters are resolved through settlement. Your attorney will assess your legal position and advise you on early settlement opportunities. In many cases, a reasonable settlement can save significant time, money, emotional strain, and business disruption. Avoid pursuing litigation to prove a point, seek revenge, or defend a principle. These emotionally driven approaches often lead to worse outcomes. A practical and thoughtful strategy typically serves your personal and business interests far better than a reactive one.
  5. Trust and Communicate with Your Attorney
    Once you retain legal counsel, maintain open and timely communication. Share all relevant facts, goals, concerns, and updates. However, remember that most attorneys bill for their time in set increments. To save time and cost, consider sending documents and updates in periodic batches, accompanied by a brief summary of their contents and relevance. Your attorney will manage the legal process, conduct legal research, advocate for your interests, and guide you toward your desired outcome. After you set your objectives, trust your attorney to execute the strategy and keep you informed. Following these steps will help reduce your stress and allow you to stay focused on running your business.

Facing a lawsuit is a serious situation, but with the right attorney, you can move forward confidently with a knowledgeable professional guiding you every step of the way. By acting quickly, working with experienced legal counsel, and staying focused on your long-term goals, you place yourself in a stronger position to reach a favorable resolution.

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